Terms of Service

Last updated: July 9, 2026

1. Acceptance of Terms

By accessing or using Deposit Recover (“the Service”), operated by Deposit Recover (“we,” “us,” or “our”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you may not access or use the Service. These Terms constitute a legally binding agreement between you and Deposit Recover.

2. Description of Service

Deposit Recover is a web-based platform that helps renters recover their security deposits. The Service allows you to:

• Upload lease agreements and related documents (PDFs, images) for analysis;
• Receive AI-powered extraction of key lease data;
• Compare your lease terms against applicable state and local security deposit laws;
• Generate demand letters based on the analysis of your lease and applicable laws.

The Service is provided on a credit-based or subscription basis. Certain features may require payment of fees, as described on our pricing page.

3. User Accounts

To access certain features of the Service, you must create an account. When you create an account, you agree to:

• Provide accurate, current, and complete information during registration;
• Maintain and promptly update your account information to keep it accurate, current, and complete;
• Maintain the security of your password and accept all risks of unauthorized access to your account;
• Accept responsibility for all activities that occur under your account;
• Notify us immediately at admin@refundable.pro if you suspect any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms or that we reasonably believe pose a security risk.

4. User Content

“User Content” means any documents, files, text, data, or other materials that you upload, submit, or transmit through the Service, including but not limited to lease agreements, inspection reports, correspondence, and any information extracted or derived from such materials.

Ownership: You retain all ownership rights in your User Content. We do not claim ownership over any User Content you submit.

License to Process: By uploading User Content to the Service, you grant us a limited, worldwide, non-exclusive, royalty-free license to access, use, process, store, and transmit your User Content solely for the purpose of:

• Providing the Service to you (including AI analysis, data extraction, law comparison, and letter generation);
• Improving and maintaining the Service (on an aggregated and anonymized basis only);
• Complying with legal obligations.

This license terminates when you delete your User Content or your account, subject to our standard data retention and backup procedures described in our Privacy Policy.

5. AI Disclaimer — Not Legal Advice

The AI-generated content is provided for informational and educational purposes only. While we strive for accuracy, the Service may misinterpret lease terms, misapply legal standards, omit relevant factors, or contain errors. Security deposit laws vary significantly by state, county, and municipality, and are subject to change. The Service may not reflect the most current legal developments.

We strongly recommend that you:

• Review all AI-generated content carefully before relying on it;
• Consult with a qualified attorney licensed in your jurisdiction before taking legal action, sending a demand letter that may have legal consequences, or making decisions that could affect your legal rights;
• Verify the accuracy of all cited statutes, deadlines, and damage calculations independently.

You assume full responsibility for any actions you take based on the content generated by the Service. We are not responsible for any consequences, damages, or losses arising from your reliance on AI-generated content.

6. Payments and Credits

The Service offers credit-based and subscription-based access to certain features. By purchasing credits or subscribing, you agree to the following:

• Payment Processing: All payments are processed by Stripe, a third-party payment processor. Your payment information is subject to Stripe’s terms of service and privacy policy. We do not store full payment card details on our servers.
• Pricing: Prices for credits and subscriptions are displayed on our pricing page and are subject to change. We will provide notice before any price changes take effect for existing subscribers.
• Refund Policy: If you purchase credits to generate a demand letter and we are unable to generate the letter due to a technical issue on our end, you may request a full refund within 14 days of purchase. Refunds are not provided for letters that were successfully generated and delivered, or for dissatisfaction with the content of an AI-generated letter. To request a refund, contact us at admin@refundable.pro.
• Credits: Credits do not expire and remain on your account until used. Credits are non-transferable and have no cash value outside the Service.

7. Prohibited Uses

You agree not to use the Service:

• For any unlawful purpose or in violation of any applicable laws or regulations;
• To upload documents that you do not have the right to upload, including documents containing others’ personal information without their consent;
• To upload malicious code, viruses, or any material that could disrupt or harm the Service;
• To attempt to gain unauthorized access to our systems, other users’ accounts, or data not intended for you;
• To impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity;
• To engage in any automated data collection (scraping, crawling) without our express written permission;
• To resell, redistribute, or sublicense the Service or any content generated by the Service;
• To use the Service to generate legal documents for third parties without being a licensed attorney, where such activity would constitute the unauthorized practice of law.

8. Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall Deposit Recover, its officers, directors, employees, contractors, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your use or inability to use the Service;
• Any errors, omissions, or inaccuracies in AI-generated content;
• Any legal actions, claims, or disputes arising from your use of AI-generated demand letters;
• Unauthorized access to or alteration of your transmissions or data;
• Any conduct or content of any third party on the Service.

Our total liability for any claim arising out of or relating to these Terms or the Service shall not exceed the greater of the amount you paid us in the twelve (12) months preceding the claim or one hundred dollars ($100.00).

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

9. Disclaimer of Warranties

The Service is provided on an “AS IS” and “AS AVAILABLE” basis, without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that:

• The Service will be uninterrupted, timely, secure, or error-free;
• The AI-generated content will be accurate, complete, or legally sufficient;
• Any errors or defects in the Service will be corrected.

10. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including without limitation if you breach these Terms. Upon termination, your right to use the Service will immediately cease.

You may terminate your account at any time through your account settings. Upon termination, you may request deletion of your data as described in our Privacy Policy.

All provisions of these Terms that by their nature should survive termination shall survive, including without limitation ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the state and federal courts located in Delaware.

For users located outside the United States: you are responsible for complying with your local laws regarding the use of the Service and the data you upload.

12. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice before the new terms take effect. Notice may be provided by:

• Posting the updated Terms on this page;
• Sending an email to the address associated with your account;
• Displaying a notice within the Service.

Your continued use of the Service after the effective date of any revised Terms constitutes your acceptance of those changes. If you do not agree to the new Terms, you must stop using the Service.

13. Contact

If you have any questions about these Terms, please contact us at:

Email: admin@refundable.pro